Blackbaud Releases Year 9 Trends Report on Corporate Social Responsibility and Employee Engagement

Data from Blackbaud’s YourCause® CSRConnect® and GrantsConnect® solutions shows how employees are engaged in corporate philanthropic efforts in 2020

CHARLESTON, SC, July 19, 2021 / PRNewswire / – Blackbaud (NASDAQ: BLKB), the global leader in cloud software for social good, today released its ninth annual Industry Review: Employee Engagement and Corporate Social Responsibility Report, which provides insights and insights key trends related to corporate social responsibility (CSR) programs. and the philanthropic behavior of employees. The 2021 report analyzes data from a subset of Blackbaud customers, comprising over 280 companies and over 7.2 million employees, collected between January and december 2020 in Blackbaud’s YourCause® CSRConnect® and GrantsConnect® solutions.

“In 2020, companies have activated corporate responsibility and employee giving and volunteering to help people around the world, as well as their own neighbors,” said Rachel Hutchisson, Vice President, Global Social Responsibility, Blackbaud. “Companies have had to rethink CSR and the very definition of disaster prevention and relief, and they have mobilized. Report shows COVID-19 and social justice cases received 83% of over $ 9 million in disaster relief donations. “

“Our Industry Review provides data-driven insight for CSR and employee engagement professionals to benchmark their programs and learn from others so they can continue to expand and maximize the impact of their philanthropic efforts. “, said Brandon sharrett, President and CEO, Corporate Solutions, Blackbaud. “This will help practitioners develop CSR strategies to help serve what will be an increasingly virtual workforce as we emerge from the pandemic.”

Key findings from this year’s Industry Review:

  • While the challenges of 2020 impacted volunteer participation and employee giving, employees who were able to participate in the company’s philanthropic efforts made strong contributions. The median amount of employee donations increased by $ 447, and the amount donated by the top 10% of donors increased by $ 1,667.

  • Employees consistently devoted most of their volunteer hours to individual or non-group events.

  • Companies with less than 1,000 employees had the highest overall engagement rate in giving and volunteering. Companies of this size also had the highest average employee donation amount of $ 2,414, and the highest average hours per volunteer at 6 p.m.

  • Disaster campaigns have seen a significant increase in the amount of donations reaching over $ 9 million. Among these campaigns, COVID-19 relief campaigns received $ 4.7 million in funding (52%), social justice campaigns received $ 2.8 million in funding (31%) and all other campaigns (earthquake, forest fires, etc.) received 1.6 million in funding (17%).

In addition to the data for 2020, the report also provides context on the overall evolution of employee engagement from 2019. As employee giving and volunteering was impacted at all levels in 2020, companies will be able to compare their change in commitment to the overall evolution of the sector. in engagement to benchmark and explore strategies to boost employee engagement at pre-pandemic rates. The solid report examines employee programs and engagement by geographic region, in the United States and globally, with a 20% increase in the number of countries included this year. Companies of all sizes are included to provide a holistic view of the current industry.

Download the full industry review here and learn more about Blackbaud’s CSR solutions for businesses here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the global leader in cloud software for social good. Serving the entire social welfare community (non-profit associations, higher education institutions, K-12 schools, health organizations, religious communities, artistic and cultural organizations, foundations, businesses and agents of Change) Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer fundraising, corporate social responsibility, school management, ticketing , grant making, financial management, payment processing and analysis. Serving the industry for four decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in United States, Australia, Canada, Costa Rica and UK. For more information visit or follow us on Twitter, LinkedIn, Instagram and Facebook.

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Forward-looking statements
With the exception of historical information, all statements, expectations and assumptions contained in this press release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding the expected benefits of the products and features. some products. Although Blackbaud strives to be precise in its forward-looking statements, future circumstances may differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include: general economic risks; uncertainty regarding business growth and renewals of existing customers; continued success in growing sales; management of the integration of acquired companies and other risks associated with acquisitions; the risks associated with the successful implementation of multiple integrated software products; the ability to attract and retain key personnel; the risks associated with managing growth; long sales and implementation cycles, especially in large organizations; technological changes that make our products and services less competitive; and other risk factors set forth from time to time in the documents filed with the SEC for Blackbaud, copies of which are available free of charge on the SEC’s website at or on request from the department. Blackbaud Investor Relations. All Blackbaud product names appearing here are trademarks or registered trademarks of Blackbaud, Inc.

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